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How actbet Handles Your Personal Information

We built this page so you know exactly what data actbet collects, why we collect it, and how you can control it.

Data collected at account creationPayPal, Venmo, Play+ payment contextCookie and device tracking explainedYour right to access or delete dataUS-state-law dependent availability
actbet How actbet Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, and Account Security

We take a practical approach to data protection. Encryption, controlled access, and clear retention limits are the three pillars we apply across every system that touches your account. If you have questions that go beyond what this page covers, live chat is the quickest path to an answer.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to understand lobby navigation. You can adjust non-essential cookie preferences through the consent banner on your first visit.

Account Security

Your account password is hashed, not stored in plain text. We use multi-step identity verification when a withdrawal is initiated, and we flag unusual login locations for a secondary check.

Data Retention

Transaction records — including PayPal and Venmo payment logs — are retained for the period required by applicable state law. Once that period expires, records are deleted or anonymized on a scheduled basis.

Your Rights

Depending on the state you access from, you may have the right to know what data we hold, request a portable copy, or ask us to delete it. We honor those requests where local law requires us to do so.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to delete your account information, or flag a concern about how your data has been handled, we have dedicated contact paths. Responses to data requests are processed in the order they are received, and we aim to confirm receipt within one business day. Use whichever channel works best for your situation.

Privacy Email Send a written data request or deletion inquiry to our privacy team by email. Include your registered account email so we can verify your identity before actioning any request.
Live Chat Open the live chat widget inside your account dashboard to speak with a support agent about your privacy options in real time. Agents can escalate data-access requests directly.
Account Settings Some data controls are available directly in your account settings — you can review saved payment methods, update your PayPal or Venmo details, and manage communication preferences without contacting support.

Common Questions About Your Privacy at actbet

These are the questions we hear most from people reviewing this policy. If something isn't covered here, reach out through live chat or our privacy email and we will respond directly.

We collect your name, email, date of birth, and any payment details you add — such as your linked PayPal or Venmo account. Device and session data is also logged automatically for security purposes.

We share data only with payment processors like PayPal and Play+, identity-verification partners, and state-level compliance bodies where law requires. We do not sell your data for third-party marketing.

Send a request to our privacy email with your registered account address. We verify your identity first, then provide a summary of the data we hold within the timeframe required by applicable state law.

Yes. Submit a deletion request via email or live chat. We will process it subject to any legal retention requirements — for example, transaction records tied to Venmo or Play+ may need to be kept for a compliance period.

We use session cookies to keep you logged in and analytics cookies to see which parts of the lobby get the most use. You can opt out of non-essential cookies through the consent banner when you first access the site.

Yes. Privacy rights vary by state. Certain states grant broader data-access and deletion rights. Availability of our service and the applicable privacy protections both depend on the law in your state.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.